A Career in Transportation Dispatching

A career in transportation dispatching can be a great fit for those who love logistics and are interested in working with trucks. The advantages of this field include benefits, a good work environment, certifications, and a competitive salary. Read on to learn more. You may be surprised by just how rewarding this job can be!


When it comes to ensuring that freight reaches its destination, transportation dispatching is an essential part of a transportation company’s operations. The dispatcher’s job is to coordinate with clients and drivers to meet deadlines and ensure that each vehicle arrives at the destination safely. Using computer software, dispatchers are able to track drivers’ locations and routes. A good dispatcher understands that drivers are the backbone of delivery-based operations. However, they also deal with long hours and adverse working conditions.

Transportation dispatching is also beneficial to drivers. It saves drivers time, which is a valuable commodity for any transporter. Dispatch services connect drivers with loads more quickly than brokering deals, reducing deadheading and waiting times. Dispatch services can also help drivers with billing, collections and carrier compliance.

Work environment

The Work Environment for transportation dispatching is very demanding. Dispatchers coordinate several routes a day, and must be organized, able to multi-task, and possess strong communication skills. They must also have excellent interpersonal skills and be able to negotiate with customers. They must also be knowledgeable about computer technology and have strong leadership skills.

As a Transportation Dispatcher, you’ll be part of a team of professionals dedicated to providing high-quality service to customers. As a team member, you’ll be in constant contact with customers and drivers. You’ll manage requests for transportation, process service requests, oversee your driver team, and manage assigned projects. You’ll also be responsible for ensuring that the company’s hardware and information systems are functioning efficiently. As a Transportation Dispatcher, you’ll be required to maintain a positive work environment, be courteous, and be organized and disciplined.


For a career in transportation dispatching, a certification can be very helpful. These certifications can show employers that you know your stuff. However, transportation dispatching not all certifications are created equal. You should do your research to ensure you are getting the right training and certification for your position. Fortunately, there are a number of different certifications available for transportation dispatching positions.

The first step to becoming a transportation dispatcher is to decide what type of certification you’d like to pursue. A truck dispatching certificate can be acquired through a two-year university or college program. Many of these programs are online.


Salaries for transportation dispatchers vary considerably between industries. For instance, taxi and limousine dispatchers typically make around $34,100 a year, while urban transit and ground passenger transportation dispatchers earn about $40,560 annually. The salary ranges for these roles vary based on experience, working hours, and location.

Transportation dispatchers work to schedule and dispatch drivers, equipment, and work crews for various transportation needs. They also schedule freight and materials, and may coordinate normal installations and services. They may also coordinate emergency repairs.

Intercon Messaging Inc.
6226 50 Ave
Drayton Valley, AB
T7A 1R7